Error Code Table
Note: Hang up = Blue screen or system freeze
System issue (S *)
s1
No Power
s2
No Display
s3
Hang up (Before entering OS)
s4
Hang up (during entering OS)
s5
Hang up (after entering OS)
s6
Auto Reboot
Compatible issue (C *)
C1
Storage Device
C2
Power Source
C3
USB peripheral
C4
Memory Module
C5
Add on cards
C6
Others
Function issue (F *)
F1
Touch
F2
Display
F3
USB peripheral
F4
Ethernet
F5
Express Card
F6
Others
Software/ Firmware issue (SF *)
SF1
Driver
SF2
Application program
SF3
BIOS
SF4
Others
SF5
-
SF6
-
Appearance issue (A *)
A1
Panel / Touch damage
A2
Enclosure / Housing Damage
A3
Connector damage
A4
Cable damage
A5
Others damage
A6
-
Note
- OS : Operation System such as (Windows/ Linux.....).
- If it is a compatible issue, please put relative devices part no. on "Remark column".
- If possible, please share the damaged appearance location picture to enhance analysis turnaround time.
- Please share your detail failure symptom if available. Your assistance is highly appreciated.
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