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RMA Services
The RMA request form is only for customers who ordered products directly from Arestech to fill in. Our team will be in contact with you upon receiving your repair request. Thank you.
Error Code Table
Note: Hang up = Blue screen or system freeze
System issue (S *)
s1
No Power
s2
No Display
s3
Hang up (Before entering OS)
s4
Hang up (during entering OS)
s5
Hang up (after entering OS)
s6
Auto Reboot
Compatible issue (C *)
C1
Storage Device
C2
Power Source
C3
USB peripheral
C4
Memory Module
C5
Add on cards
C6
Others
Function issue (F *)
F1
Touch
F2
Display
F3
USB peripheral
F4
Ethernet
F5
Express Card
F6
Others
Software/ Firmware issue (SF *)
SF1
Driver
SF2
Application program
SF3
BIOS
SF4
Others
SF5
-
SF6
-
Appearance issue (A *)
A1
Panel / Touch damage
A2
Enclosure / Housing Damage
A3
Connector damage
A4
Cable damage
A5
Others damage
A6
-
Note
- OS : Operation System such as (Windows/ Linux.....).
- If it is a compatible issue, please put relative devices part no. on "Remark column".
- If possible, please share the damaged appearance location picture to enhance analysis turnaround time.
- Please share your detail failure symptom if available. Your assistance is highly appreciated.